Professional Regulation & Disciplinary

Our work has included setting up effective, robust complaints processes to ensure consumer concerns can be dealt with appropriately and efficiently.

We can also advise on the best use of targeted action and other strategies to deal with specific issues and to establish sound principles for future regulatory action.

We have extensive experience assisting with inquiries and investigations into complaints, as well as handling sensitive matters at the hearing stage.  

And with MC’s unmatched litigation talent, we offer formidable representation in matters that can arise from disciplinary hearings, including judicial review and human rights actions.